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Acceptance of These Terms of Service
Carrot Cart, Inc, (d/b/a Carrot) (ÒCarrot,Ó Òwe,Ó Òus,Ó or ÒourÓ) provides our services (described below) and
related content to you through our website located at https://carrot.link/ (the ÒSiteÓ), Carrot Shopping
mobile application (the ÒMobile AppÓ), Browser Extension (as defined below) and related technologies
(collectively, including the Mobile App, the Browser Extension, and the Site, including any updated or new
features, functionality and technology, the ÒServiceÓ). All access and use of the Service is subject to the
terms and conditions contained in these Terms of Service (as amended from time to time, these ÒTerms of
ServiceÓ). By accessing, browsing, or otherwise using the Site or any other aspect of the Service, you
acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do
not accept the terms and conditions of these Terms of Service, you will not access, browse, or otherwise
use the Service.
We reserve the right, at our sole discretion, to change or modify portions of these Terms of Service at any
time. If we do this, we will post the changes on this page and will indicate at the top of this page the date
these Terms of Service were last revised. You may read a current, effective copy of these Terms of
Service by visiting the ÒTerms of ServiceÓ link on the Site and Mobile App. We will also notify you of any
material changes, either through the Service user interface, a pop-up notice, email, or through other
reasonable means. Your continued use of the Service after the date any such changes become effective
constitutes your acceptance of the new Terms of Service. You should periodically visit this page to review
the current Terms of Service so you are aware of any revisions. If you do not agree to abide by these or
any future Terms of Service, you will not access, browse, or use (or continue to access, browse, or use)
the Service.
PLEASE READ THESE TERMS OF SERVICE CAREFULLY, AS THEY CONTAIN AN AGREEMENT TO
ARBITRATE AND OTHER IMPORTANT INFORMATION REGARDING YOUR LEGAL RIGHTS,
REMEDIES, AND OBLIGATIONS. THE AGREEMENT TO ARBITRATE REQUIRES (WITH LIMITED
EXCEPTION) THAT YOU SUBMIT CLAIMS YOU HAVE AGAINST US TO BINDING AND FINAL
ARBITRATION, AND FURTHER (1) YOU WILL ONLY BE PERMITTED TO PURSUE CLAIMS AGAINST
CARROT ON AN INDIVIDUAL BASIS, NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS
OR REPRESENTATIVE ACTION OR PROCEEDING, (2) YOU WILL ONLY BE PERMITTED TO SEEK
RELIEF (INCLUDING MONETARY, INJUNCTIVE, AND DECLARATORY RELIEF) ON AN INDIVIDUAL
BASIS, AND (3) YOU MAY NOT BE ABLE TO HAVE ANY CLAIMS YOU HAVE AGAINST US
RESOLVED BY A JURY OR IN A COURT OF LAW.
Your Privacy: At Carrot, we respect the privacy of our users. For more information please see our
Privacy Policy, located at https://carrot.link/legal/privacy (the ÒPrivacy PolicyÓ). By using the Service, you
consent to our collection, use and disclosure of personal data and other data as outlined therein.
Additional Terms: In addition, when using certain features through the Service, you will be subject to any
additional terms applicable to such features that may be posted on or within the Service from time to time.
All such terms are hereby incorporated by reference into these Terms of Service.
Creators and Subscribers: ÒYouÓ or ÒyouÓ refers to you, as a user of the Service. Users include
influencers that curate product and service recommendations (ÒCreatorsÓ), users who subscribe to receive
Creator recommendations (ÒSubscribersÓ) and other visitors to and users of the Site, Browser Extension
and/or Mobile App.
Access and Use of the Service
: August 27, 2024
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Date of Last Revision
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Service Description: The Service is designed to organize your online shopping activity through a
Browser Extension that automatically collects your online shopping cart activity, and enables you to
review, sort, compare and track items in your shopping carts across various retailers. The Browser
Extension is compatible with Chromium browsers, and may be available in connection with other
browsers in the future, at CarrotÕs sole discretion. The Service is also accessible through a Mobile App.
Users may subscribe to receive Creator recommendations via emails from Creators through both free and
paid subscriptions (ÒSubscriptionsÓ).
Your Registration Obligations: You may be required to register with Carrot or provide information about
yourself (e.g., name and email address) in order to access and use certain features of the Service. If you
choose to register for the Service, you agree to provide and maintain true, accurate, current, and
complete information about yourself as prompted by the ServiceÕs registration form. Registration data and
certain other information about you are governed by our Privacy Policy. If you are under 13 years of age,
you are not authorized to use the Service, with or without registering. In addition, if you are under 18
years old, you may use the Service, with or without registering, only with the approval of your parent or
guardian.
Member Account, Password and Security: You are responsible for maintaining the
confidentiality of your password and account details, if any, and are fully responsible for any and all
activities that occur under your password or account. You agree to (a) immediately notify Carrot of any
unauthorized use of your password or account or any other breach of security, and (b) ensure that you
exit from your account at the end of each session when accessing the Service. Carrot will not be liable for
any loss or damage arising from your failure to comply with this paragraph.
Modifications to Service: Carrot reserves the right to modify or discontinue, temporarily or
permanently, the Service (or any part thereof) with or without notice. You agree that Carrot will not be
liable to you or to any third party for any modification, suspension or discontinuance of the Service.
General Practices Regarding Use and Storage: You acknowledge that Carrot may establish
general practices and limits concerning use of the Service, including the maximum period of time that
data or other content will be retained by the Service and the maximum storage space that will be allotted
on CarrotÕs or its third-party service providersÕ servers on your behalf. You agree that Carrot has no
responsibility or liability for the deletion or failure to store any data or other content maintained or
uploaded by the Service. You acknowledge that Carrot reserves the right to terminate accounts that are
inactive for an extended period of time. You further acknowledge that Carrot reserves the right to change
these general practices and limits at any time, in its sole discretion, with or without notice.
Subscriptions
Pricing: The Subscriptions and their prices are listed on the Site. Creators may offer their
Subscription for free or for a fee, to be determined in CarrotÕs discretion. At any time, Carrot may change
the prices for Subscriptions and/or cease offering Subscriptions. There may also be delays in updating
information on the Service regarding Subscriptions. Subscriptions may be mispriced, described
inaccurately, or unavailable on the Service and we cannot guarantee the accuracy or completeness of
any information found on the Service.
Canceling Subscriptions: If you want to cancel a Subscription, you may unsubscribe by clicking the
ÒManageÓ button on the Subscriptions section of your account settings page. Such cancellation will take
effect at the end of your current Subscription period, and you will continue to have access to your
Subscription for the remainder of the Subscription period. Such cancellation cancels only future charges
associated with your Subscription. In order of avoid future charges, you must cancel your Subscription
prior to the end of your current Subscription period.
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Disclaimer Regarding Creators:
You acknowledge that Carrot does not guarantee or endorse any Creators and/or the recommendations
or other content generated by such Creators. All Subscriptions are provided solely by Creators.
Information provided by a Creator may contain errors or inaccuracies and may not be complete or current.
Carrot does not guarantee that a Creator will actually provide recommendations on any particular
schedule or including any particular content. Carrot makes no representations or warranties about the
suitability, validity, reliability, timeliness or accuracy of any information provided by Creators and does not
independently verify this information, and Carrot makes no representations or warranties as to the quality,
safety or legality of the Creator recommendations, or that they will meet your requirements, needs or
expectations. Carrot has no control over the Creator recommendations. Carrot will not be responsible or
liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection
with use of or reliance on any User Content (as defined below), including User Content generated by
Creators. Carrot is not responsible to you for any disputes with or liability that may arise with a Creator.
Payment
Paid Subscriptions: You agree to have sufficient funds or credit available upon initiating a paid
Subscription. You acknowledge that Carrot collects ten percent (10%) of the total purchase price and
other fees paid for Subscriptions; this commission is agreed to by Creators.
Payment Method: Collection of your credit card or other payment information and the processing of
payment of fees for Subscriptions will be performed by third party payment processor (the ÒPayment
ProcessorsÓ). Carrot currently uses Stripe as its Payment Processors, but reserves the right to change
any or all Payment Processors. You will tender payment to the applicable Payment Processor, and fees
will be processed by the applicable Payment Processor. You are bound by the applicable Payment
ProcessorÕs terms and conditions for the processing of payments, as the same may be modified by such
Payment Processor from time to time (collectively, the ÒPayment Processor TermsÓ). Information provided
to any Payment Processor is governed by the applicable Payment Processor Terms. We are not
responsible for the performance of any Payment Processor. You represent and warrant to Carrot that
such information is true and that you are authorized to use the payment instrument. You will promptly
update your account information with any changes (for example, a change in your billing address or credit
card expiration date) that may occur. You agree to pay Carrot the amount specified for your Subscription
in accordance with these Terms of Service. You shall be responsible for all taxes associated with your
use of the Service other than U.S. taxes based on CarrotÕs net income. If all eligible payment methods
we have on file for you are declined or your payment otherwise fails, we may immediately cancel or
revoke your access to the Service or terminate your account. If you contact your bank or credit card
company to decline or reverse the charge of fees, we may revoke your access to the Service in general
or terminate your account. If you dispute any charges you must inform Carrot by emailing us at
support@addtocarrot.com within thirty (30) days after the date that Carrot charges you.
Conditions of Access and Use
User Conduct: You are solely responsible for all code, video, images, information, data, text,
software, music, sound, photographs, graphics, messages, and other materials (ÒcontentÓ) that you make
available to Carrot, including by uploading, posting, publishing, or displaying (hereinafter, Òupload(ing)Ó)
via the Service or by emailing or otherwise making available to other users of the Service (collectively,
ÒUser ContentÓ). The following are examples of the kinds of content and/or uses that are illegal or
prohibited by Carrot. Carrot reserves the right to investigate and take appropriate legal action against
anyone who, in CarrotÕs sole discretion, violates this provision, including removing the offending content
from the Service, suspending or terminating the account of such violators, and reporting the violator to
law enforcement authorities. You agree to not use the Service to:
a)
email or otherwise upload any content that (i) infringes any intellectual property or other
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proprietary rights of any party; (ii) you do not have a right to upload under any law or under
contractual or fiduciary relationships; (iii) contains software viruses or any other computer code,
files or programs designed to interrupt, destroy, or limit the functionality of any computer software
or hardware or telecommunications equipment; (iv) poses or creates a privacy or security risk to
any person; (v) constitutes unsolicited or unauthorized advertising, promotional materials,
commercial activities and/or sales, Òjunk mail,Ó Òspam,Ó Òchain letters,Ó Òpyramid schemes,Ó
Òcontests,Ó Òsweepstakes,Ó or any other form of solicitation; (vi) is unlawful, harmful, threatening,
abusive, harassing, tortious, excessively violent, defamatory, vulgar, obscene, pornographic,
libelous, invasive of anotherÕs privacy, hateful, discriminatory, or otherwise objectionable; or (vii)
in the sole judgment of Carrot, is objectionable or which restricts or inhibits any other person from
using or enjoying the Service, or which may expose Carrot or its users to any harm or liability of
any type;
b)
interfere with or disrupt the Service or servers or networks connected to the Service, or disobey
any requirements, procedures, policies, or regulations of networks connected to the Service;
c)
violate any applicable local, state, national, or international law, or any regulations having the
force of law;
d)
impersonate any person or entity, or falsely state or otherwise misrepresent your affiliation with a
person or entity;
e)
solicit personal information from anyone under the age of 18;
f)
harvest or collect email addresses or other contact information of other users from the Service by
electronic or other means for the purposes of sending unsolicited emails or other unsolicited
communications;
g)
advertise or offer to sell or buy any goods or services for any business purpose that is not
specifically authorized;
h)
further or promote any criminal activity or enterprise or provide instructional information about
illegal activities;
i)
obtain or attempt to access or otherwise obtain any content or information through any means not
intentionally made available or provided for through the Service;
j)
circumvent, remove, alter, deactivate, degrade, or thwart any of the content protections in or
geographic restrictions on any content (including Service Content (as defined below)) available
on or through the Service, including through the use of virtual private networks; or
k)
engage in or use any data mining, robots, scraping, or similar data gathering or extraction
methods. If you are blocked by Carrot from accessing the Service (including by blocking your IP
address), you agree not to implement any measures to circumvent such blocking (e.g., by
masking your IP address or using a proxy IP address or virtual private network).
Competitors: No employee, independent contractor, agent, or affiliate of any competing company
engaged in providing an online shopping application is permitted to view, access, or use any portion of
the Service without express written permission from Carrot. By viewing, using, or accessing the Service,
you represent and warrant that you are not a competitor of Carrot or any of its affiliates, or acting on
behalf of a competitor of Carrot in using or accessing the Service.
Commercial Use: Unless otherwise expressly authorized herein or in the Service, you agree not
to display, distribute, license, perform, publish, reproduce, duplicate, copy, create derivative works from,
modify, sell, resell, exploit, transfer, or upload for any commercial purposes, any portion of the Service,
use of the Service, or access to the Service. The Service is for your personal use.
Mobile Services and Software
Mobile Services: The Service includes certain services that are available via a mobile device, including
(i) the ability to upload content to the Service via a mobile device, (ii) the ability to browse the Service
from a mobile device, and (iii) the ability to access certain features and content through Mobile Apps
(collectively, the ÒMobile ServicesÓ). To the extent you access the Service through a mobile device, your
wireless service carrierÕs standard charges, data rates, and other fees may apply. In addition,
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downloading, installing, or using certain Mobile Services may be prohibited or restricted by your carrier,
and not all Mobile Services may work with all carriers or devices. By using the Mobile Services, you agree
that we may communicate with you regarding Carrot and other entities by SMS, MMS, text message, or
other electronic means to your mobile device and that certain information about your usage of the Mobile
Services may be communicated to us. In the event you change or deactivate your mobile telephone
number, you agree to promptly update your Carrot account information to ensure that your messages are
not sent to the person that acquires your old number.
Browser Extension License: Carrot provides a browser extension that enables the tracking of your
shopping cart activities (the ÒBrowser ExtensionÓ). Subject to these Terms of Service, Carrot hereby
grants to you a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to (a) install
the Browser Extension on one device and (b) use the Browser Extension for your own personal use solely
to access and use the Service. For clarity, the foregoing is not intended to prohibit you from installing the
Browser Extension on another device on which you also agreed to these Terms of Service. Each instance
of these Terms of Service that you agree to in connection with downloading the Browser Extension grants
you the aforementioned rights in connection with the installation and use of the Browser Extension on one
device.
Mobile App License: Subject to these Terms of Service, Carrot hereby grants to you a limited, revocable,
non-exclusive, non-transferable, non-sublicensable license to (a) install the Mobile App on one mobile
device and (b) use the Mobile App for your own personal use solely to access and use the Service. For
clarity, the foregoing is not intended to prohibit you from installing the Mobile App on another device on
which you also agreed to these Terms of Service. Each instance of these Terms of Service that you agree
to in connection with downloading a Mobile App grants you the aforementioned rights in connection with
the installation and use of the Mobile App on one device.
Ownership; Restrictions: The technology and software underlying the Service or distributed in
connection therewith are the property of Carrot, its affiliates, and its licensors (including the Browser
Extension, the ÒSoftwareÓ). You agree not to copy, modify, create a derivative work of, reverse engineer,
reverse assemble, or otherwise attempt to discover any source code, sell, assign, sublicense, or
otherwise transfer any right in the Software. Any rights not expressly granted herein are reserved by
Carrot.
Special Notice for International Use; Export Controls: Carrot is headquartered in the United States. If
you access or use the Service from outside of the United States, you do so at your own risk. Whether
inside or outside of the United States, you are solely responsible for ensuring compliance with the laws of
your specific jurisdiction. Software available in connection with the Service and the transmission of
applicable data, if any, is subject to United States export controls. No Software may be downloaded from
the Service or otherwise exported or re-exported in violation of U.S. export laws. Downloading or using
the Software is at your sole risk.
Apple-Enabled Software: With respect to Mobile Apps that are made available for your use in
connection with an Apple-branded product (the ÒApple-Enabled SoftwareÓ), in addition to the other terms
and conditions set forth in these Terms of Service, the following terms and conditions apply:
Carrot and you acknowledge that these Terms of Service are concluded between Carrot and you
only, and not with Apple Inc. (ÒAppleÓ), and that as between Carrot and Apple, Carrot, not Apple,
is solely responsible for the Apple-Enabled Software and the content thereof.
You may not use the Apple-Enabled Software in any manner that is in violation of or inconsistent
with the Usage Rules set forth for Apple-Enabled Software in, or otherwise be in conflict with, the
Apple Media Services Terms and Conditions.
Your license to use the Apple-Enabled Software is limited to a non-transferable license to use the
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Apple-Enabled Software on an iOS product that you own or control, as permitted by the ÒUsage
RulesÓ set forth in the Apple Media Services Terms and Conditions, except that such Apple-
Enabled Software may be accessed and used by other accounts associated with the purchaser
via AppleÕs Family Sharing or volume purchasing programs.
Apple has no obligation whatsoever to provide any maintenance or support services with respect
to the Apple-Enabled Software.
Apple is not responsible for any product warranties, whether express or implied by law. In the
event of any failure of the Apple-Enabled Software to conform to any applicable warranty, you
may notify Apple, and Apple will refund the purchase price for the Apple-Enabled Software, if any,
to you; and, to the maximum extent permitted by applicable law, Apple will have no other warranty
obligation whatsoever with respect to the Apple-Enabled Software, or any other claims, losses,
liabilities, damages, costs, or expenses attributable to any failure to conform to any warranty,
which will be CarrotÕs sole responsibility, to the extent it cannot be disclaimed under applicable
law.
Carrot and you acknowledge that Carrot, not Apple, is responsible for addressing any claims of
you or any third party relating to the Apple-Enabled Software or your possession and/or use of
that Apple-Enabled Software, including: (a) product liability claims; (b) any claim that the Apple-
Enabled Software fails to conform to any applicable legal or regulatory requirement; and (c)
claims arising under consumer protection, privacy, or similar legislation.
In the event of any third-party claim that the Apple-Enabled Software or your possession and use
of that Apple-Enabled Software infringes that third partyÕs intellectual property rights, as between
Carrot and Apple, Carrot, not Apple, will be solely responsible for the investigation, defense,
settlement, and discharge of any such intellectual property infringement claim.
You represent and warrant that (a) you are not located in a country that is subject to a U.S.
Government embargo, or that has been designated by the U.S. Government as a Òterrorist
supportingÓ country; and (b) you are not listed on any U.S. Government list of prohibited or
restricted parties.
If you have any questions, complaints, or claims with respect to the Apple-Enabled Software, they
should be directed to Carrot as follows:
legal@addtocarrot.com
(917) 909-4660
Carrot Cart, Inc
You must comply with applicable third-party terms of agreement when using the Apple-Enabled
Software, e.g., your wireless data service agreement.
Carrot and you acknowledge and agree that Apple, and AppleÕs subsidiaries, are third-party
beneficiaries of these Terms of Service with respect to the Apple-Enabled Software, and that,
upon your acceptance of the terms and conditions of these Terms of Service, Apple will have the
right (and will be deemed to have accepted the right) to enforce these Terms of Service against
you with respect to the Apple-Enabled Software as a third-party beneficiary thereof.
Google-Sourced Software: The following applies to any Mobile App you download from the Google Play
Store (ÒGoogle-Sourced SoftwareÓ): (a) you acknowledge that these Terms of Service are between you
and Carrot only, and not with Google, Inc. (ÒGoogleÓ); (b) your use of Google-Sourced Software must
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comply with GoogleÕs then-current Google Play Terms of Service; (c) Google is only a provider of Google
Play where you obtained the Google-Sourced Software; (d) Carrot, and not Google, is solely responsible
for CarrotÕs Google-Sourced Software; (e) Google has no obligation or liability to you with respect to
Google-Sourced Software or these Terms of Service; and (f) you acknowledge and agree that Google is a
third-party beneficiary to these Terms of Service as it relates to CarrotÕs Google-Sourced Software.
Intellectual Property Rights
Service Content: You acknowledge and agree that the Service may contain content or features
(ÒService ContentÓ) that are protected by copyright, patent, trademark, trade secret, or other proprietary
rights and laws. Except as expressly authorized by Carrot, you agree not to modify, copy, frame, scrape,
rent, lease, loan, sell, distribute, or create derivative works based on the Service or the Service Content,
in whole or in part, except that the foregoing does not apply to your own User Content (as defined below)
that you upload to or make available through the Service in accordance with these Terms of Service. Any
use of the Service or the Service Content other than as specifically authorized herein is strictly prohibited.
Trademarks: The Carrot name and logos are trademarks and service marks of Carrot (collectively the
ÒCarrot TrademarksÓ). Other Carrot, product, and service names and logos used and displayed via the
Service may be trademarks or service marks of their respective owners who may or may not endorse or
be affiliated with or connected to Carrot. Nothing in these Terms of Service or the Service should be
construed as granting, by implication, estoppel, or otherwise, any license or right to use any of Carrot
Trademarks displayed on the Service, without our prior written permission in each instance. All goodwill
generated from the use of Carrot Trademarks will inure to our exclusive benefit.
Third-Party Material: Under no circumstances will Carrot be liable in any way for any content or
materials of any third parties (including users), including for any errors or omissions in any content, or for
any loss or damage of any kind incurred as a result of the use of any such content. You acknowledge that
Carrot does not pre-screen content, but that Carrot and its designees will have the right (but not the
obligation) in their sole discretion to refuse or remove any content that is available via the Service.
Without limiting the foregoing, Carrot and its designees will have the right to remove any content that
violates these Terms of Service or is deemed by Carrot, in its sole discretion, to be otherwise
objectionable. You agree that you must evaluate, and bear all risks associated with, the use of any
content, including any reliance on the accuracy, completeness, or usefulness of such content.
User Content: You represent and warrant that you own all right, title and interest in and to such
User Content, including all copyrights and rights of publicity contained therein. You hereby grant Carrot
and its affiliated companies, successors, and assigns a non-exclusive, worldwide, royalty-free, fully paid-
up, transferable, sublicensable (directly and indirectly through multiple tiers), perpetual, and irrevocable
license to copy, display, upload, perform, distribute, store, modify, and otherwise use your User Content in
connection with the operation of the Service and the promotion, advertising or marketing of the foregoing
in any form, medium or technology now known or later developed. You assume all risk associated with
your User Content and the transmission of your User Content, and you have sole responsibility for the
accuracy, quality, legality and appropriateness of your User Content.
You hereby authorize Carrot and its third-party service providers to derive statistical and usage data
relating to your use of the Service (ÒUsage DataÓ). We may use Usage Data for any purpose in
accordance with applicable law and our Privacy Policy.
Any questions, comments, suggestions, ideas, feedback, reviews, or other information about the Service
(ÒSubmissionsÓ), provided by you to Carrot are non-confidential and Carrot will be entitled to the
unrestricted use and dissemination of these Submissions for any purpose, commercial or otherwise,
without acknowledgment, attribution, or compensation to you.
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You acknowledge and agree that Carrot may preserve User Content and may also disclose User Content
if required to do so by law or in the good faith belief that such preservation or disclosure is reasonably
necessary to: (a) comply with legal process, applicable laws, or government requests; (b) enforce these
Terms of Service; (c) respond to claims that any content violates the rights of third parties; or (d) protect
the rights, property, or personal safety of Carrot, its users, or the public. You understand that the technical
processing and transmission of the Service, including your User Content, may involve (i) transmissions
over various networks; and (ii) changes to conform and adapt to technical requirements of connecting
networks or devices.
Copyright Complaints: Carrot respects the intellectual property of others, and we ask our users
to do the same. If you believe that your work has been copied in a way that constitutes copyright
infringement, or that your intellectual property rights have been otherwise violated, you should notify
Carrot of your infringement claim in accordance with the procedure set forth below.
Carrot will process and investigate notices of alleged infringement and will take appropriate actions under
the Digital Millennium Copyright Act (ÒDMCAÓ) and other applicable intellectual property laws with respect
to any alleged or actual infringement. A notification of claimed copyright infringement should be emailed to
CarrotÕs Copyright Agent at legal@addtocarrot.com (Subject line: ÒDMCA Takedown RequestÓ). You may
also contact the Copyright Agent by mail or facsimile at:
Carrot Cart, Inc
To be effective, the notification must be in writing and contain the following information:
a physical or electronic signature of a person authorized to act on behalf of the owner of the
copyright or other intellectual property interest that is allegedly infringed;
identification of the copyrighted work or other intellectual property that you claim has been
infringed, or, if multiple copyrighted works or other intellectual property are covered by a single
notification, a representative list of such works or other intellectual property;
identification of the content that is claimed to be infringing or to be the subject of infringing activity,
and where the content that you claim is infringing is located on the Service, with enough detail
that we may find it on the Service;
your address, telephone number, and email address;
a statement by you that you have a good faith belief that the disputed use is not authorized by the
copyright or intellectual property owner, its agent, or the law; and
a statement by you that the information in your notice is accurate and, under penalty of perjury,
that you are the copyright or intellectual property owner or are authorized to act on the behalf of
the owner of the copyright or intellectual property that is allegedly infringed.
Counter-Notice: If you believe that your User Content that was removed (or to which access was
disabled) is not infringing, or that you have the authorization from the copyright owner, the copyright
ownerÕs agent, or pursuant to the law, to upload and use the content in your User Content, you may send
a written counter-notice containing the following information to the Copyright Agent:
your physical or electronic signature;
identification of the content that has been removed or to which access has been disabled and the
location at which the content appeared before it was removed or disabled;
a statement by you, made under penalty of perjury, that you have a good faith belief that the
content was removed or disabled as a result of mistake or a misidentification of the content to be
removed or disabled; and
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your name, address, telephone number, and email address, a statement that you consent to the
jurisdiction of the federal court located within Annapolis, Maryland and a statement that you will
accept service of process from the person who provided notification of the alleged infringement.
If a counter-notice is received by the Copyright Agent, Carrot will send a copy of the counter-notice to the
original complaining party informing them that Carrot may replace the removed content or cease disabling
it within ten (10) business days. Unless the owner of the applicable copyrighted work or other intellectual
property files an action seeking a court order against Carrot or the user, the removed content may be
replaced, or access to it restored, within ten (10) to fourteen (14) business days or more after receipt of
the counter-notice, at our sole discretion.
Repeat Infringer Policy: In accordance with the DMCA and other applicable law, Carrot has
adopted a policy of terminating, in appropriate circumstances and at CarrotÕs sole discretion, the accounts
of users who are deemed to be repeat infringers. Carrot may also at its sole discretion limit access to the
Service and/or terminate the accounts of any users who infringe any intellectual property rights of others,
whether or not there is any repeat infringement.
Third-Party Services and Websites
The Service may provide links or other access to services, sites, technology, and resources that are
provided or otherwise made available by third parties (the ÒThird-Party ServicesÓ). Additionally, you may
enable or log in to the Service via various online Third-Party Services, such as social media and social
networking services like Facebook or Twitter. Your access and use of the Third-Party Services may also
be subject to additional terms and conditions, privacy policies, or other agreements with such third party,
and you may be required to authenticate to or create separate accounts to use Third-Party Services on
the websites or via the technology platforms of their respective providers. Some Third-Party Services will
provide us with access to certain information that you have provided to third parties, including through
such Third-Party Services, and we will use, store and disclose such information in accordance with our
Privacy Policy. For more information about the implications of activating Third-Party Services and our use,
storage and disclosure of information related to you and your use of such Third-Party Services within the
Service, please see our Privacy Policy. Carrot has no control over and is not responsible for such Third-
Party Services, including for the accuracy, availability, reliability, or completeness of information shared by
or available through Third-Party Services, or on the privacy practices of Third-Party Services. We
encourage you to review the privacy policies of the third parties providing Third-Party Services prior to
using such services. You, and not Carrot, will be responsible for any and all costs and charges associated
with your use of any Third-Party Services. Carrot enables these Third-Party Services merely as a
convenience and the integration or inclusion of such Third-Party Services does not imply an endorsement
or recommendation. Any dealings you have with third parties while using the Service are between you
and the third party. Carrot will not be responsible or liable, directly or indirectly, for any damage or loss
caused or alleged to be caused by or in connection with use of or reliance on any Third-Party Services.
Indemnification
You agree to defend, indemnify, and hold harmless Carrot, its affiliates, and its and their respective
officers, employees, directors, service providers, licensors, and agents (collectively, the ÒCarrot PartiesÓ)
from any and all losses, damages, expenses, including reasonable attorneysÕ fees, rights, claims, actions
of any kind, and injury (including death) arising out of or relating to your use of the Service, any User
Content, your connection to the Service, your violation of these Terms of Service, or your violation of any
rights of another. Notwithstanding the foregoing, you will have no obligation to indemnify or hold harmless
any Carrot Party from or against any liability, losses, damages, or expenses incurred as a result of any
action or inaction of such Carrot Party. Carrot will provide notice to you of any such claim, suit, or
proceeding. Carrot reserves the right to assume the exclusive defense and control of any matter which is
subject to indemnification under this section, and you agree to cooperate with any reasonable requests
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assisting CarrotÕs defense of such matter. You may not settle or compromise any claim against the Carrot
Parties without CarrotÕs written consent.
Disclaimer of Warranties
YOUR USE OF THE SERVICE IS AT YOUR SOLE RISK. THE SERVICE IS PROVIDED ON AN ÒAS ISÓ
AND ÒAS AVAILABLEÓ BASIS. THE CARROT PARTIES EXPRESSLY DISCLAIM ALL WARRANTIES OF
ANY KIND, WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING THE IMPLIED
WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-
INFRINGEMENT.
THE CARROT PARTIES MAKE NO WARRANTY THAT (A) THE SERVICE WILL MEET YOUR
REQUIREMENTS; (B) THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-
FREE; (C) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SERVICE WILL BE
ACCURATE OR RELIABLE; OR (D) THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION,
OR OTHER MATERIAL PURCHASED OR OBTAINED BY YOU THROUGH THE SERVICE WILL MEET
YOUR EXPECTATIONS.
Limitation of Liability
YOU EXPRESSLY UNDERSTAND AND AGREE THAT THE CARROT PARTIES WILL NOT BE LIABLE
FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY DAMAGES, OR
DAMAGES FOR LOSS OF PROFITS INCLUDING DAMAGES FOR LOSS OF GOODWILL, USE, OR
DATA OR OTHER INTANGIBLE LOSSES (EVEN IF THE CARROT PARTIES HAVE BEEN ADVISED OF
THE POSSIBILITY OF SUCH DAMAGES), WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE,
STRICT LIABILITY, OR OTHERWISE, RESULTING FROM: (A) THE USE OR THE INABILITY TO USE
THE SERVICE; (B) THE COST OF PROCUREMENT OF SUBSTITUTE GOODS AND SERVICES
RESULTING FROM ANY GOODS, DATA, INFORMATION, OR SERVICES PURCHASED OR OBTAINED
OR MESSAGES RECEIVED OR TRANSACTIONS ENTERED INTO THROUGH OR FROM THE
SERVICE; (C) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR
DATA; (D) STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON THE SERVICE; OR (E) ANY
OTHER MATTER RELATING TO THE SERVICE. IN NO EVENT WILL THE CARROT PARTIESÕ TOTAL
LIABILITY TO YOU FOR ALL DAMAGES, LOSSES, OR CAUSES OF ACTION EXCEED THE AMOUNT
YOU HAVE PAID CARROT IN THE LAST SIX (6) MONTHS, OR, IF GREATER, ONE HUNDRED
DOLLARS ($100).
SOME JURISDICTIONS DO NOT ALLOW THE DISCLAIMER OR EXCLUSION OF CERTAIN
WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR
CONSEQUENTIAL DAMAGES. ACCORDINGLY, SOME OF THE ABOVE LIMITATIONS SET FORTH
ABOVE MAY NOT APPLY TO YOU OR BE ENFORCEABLE WITH RESPECT TO YOU. IF YOU ARE
DISSATISFIED WITH ANY PORTION OF THE SERVICE OR WITH THESE TERMS OF SERVICE,
YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USE OF THE SERVICE.
IF YOU ARE A USER FROM NEW JERSEY, THE FOREGOING SECTIONS TITLED ÒDISCLAIMER OF
WARRANTIESÓ AND ÒLIMITATION OF LIABILITYÓ ARE INTENDED TO BE ONLY AS BROAD AS IS
PERMITTED UNDER THE LAWS OF THE STATE OF NEW JERSEY. IF ANY PORTION OF THESE
SECTIONS IS HELD TO BE INVALID UNDER THE LAWS OF THE STATE OF NEW JERSEY, THE
INVALIDITY OF SUCH PORTION WILL NOT AFFECT THE VALIDITY OF THE REMAINING PORTIONS
OF THE APPLICABLE SECTIONS.
Dispute Resolution By Binding Arbitration
PLEASE READ THIS SECTION CAREFULLY AS IT AFFECTS YOUR RIGHTS.
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a.
Agreement to Arbitrate
This Dispute Resolution by Binding Arbitration section is referred to in these Terms of Service as the
ÒArbitration Agreement.Ó You agree that any and all disputes or claims that have arisen or may arise
between you and Carrot, whether arising out of or relating to these Terms of Service (including any
alleged breach thereof), the Service, any advertising, or any aspect of the relationship or transactions
between us, will be resolved exclusively through final and binding arbitration, rather than a court, in
accordance with the terms of this Arbitration Agreement, except that you may assert individual claims in
small claims court, if your claims qualify. Further, this Arbitration Agreement does not preclude you from
bringing issues to the attention of federal, state, or local agencies, and such agencies can, if the law
allows, seek relief against us on your behalf. You agree that, by entering into these Terms of Service, you
and Carrot are each waiving the right to a trial by jury or to participate in a class action. Your rights will be
determined by a neutral arbitrator, not a judge or jury. The Federal Arbitration Act governs the
interpretation and enforcement of this Arbitration Agreement.
b.
Prohibition of Class and Representative Actions and Non-Individualized Relief
YOU AND CARROT AGREE THAT EACH OF US MAY BRING CLAIMS AGAINST THE OTHER ONLY
ON AN INDIVIDUAL BASIS AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED
CLASS OR REPRESENTATIVE ACTION OR PROCEEDING. UNLESS BOTH YOU AND CARROT
AGREE OTHERWISE, THE ARBITRATOR MAY NOT CONSOLIDATE OR JOIN MORE THAN ONE
PERSONÕS OR PARTYÕS CLAIMS AND MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF A
CONSOLIDATED, REPRESENTATIVE, OR CLASS PROCEEDING. ALSO, THE ARBITRATOR MAY
AWARD RELIEF (INCLUDING MONETARY, INJUNCTIVE, AND DECLARATORY RELIEF) ONLY IN
FAVOR OF THE INDIVIDUAL PARTY SEEKING RELIEF AND ONLY TO THE EXTENT NECESSARY
TO PROVIDE RELIEF NECESSITATED BY THAT PARTYÕS INDIVIDUAL CLAIM(S), EXCEPT THAT
YOU MAY PURSUE A CLAIM FOR AND THE ARBITRATOR MAY AWARD PUBLIC INJUNCTIVE
RELIEF UNDER APPLICABLE LAW TO THE EXTENT REQUIRED FOR THE ENFORCEABILITY OF
THIS PROVISION.
c.
Pre-Arbitration Dispute Resolution
Carrot is always interested in resolving disputes amicably and efficiently, and most customer concerns
can be resolved quickly and to the customerÕs satisfaction by emailing customer support at
support@addtocarrot.com. If such efforts prove unsuccessful, a party who intends to seek arbitration
must first send to the other, by certified mail, a written Notice of Dispute (ÒNoticeÓ). The Notice to Carrot
States (ÒNotice AddressÓ). The Notice must (i) describe the nature and basis of the claim or dispute and
(ii) set forth the specific relief sought. If Carrot and you do not resolve the claim within sixty (60) calendar
days after the Notice is received, you or Carrot may commence an arbitration proceeding. During the
arbitration, the amount of any settlement offer made by Carrot or you will not be disclosed to the arbitrator
until after the arbitrator determines the amount, if any, to which you or Carrot is entitled.
d.
Arbitration Procedures
Arbitration will be conducted by a neutral arbitrator in accordance with the American Arbitration
AssociationÕs (ÒAAAÓ) rules and procedures, including the AAAÕs Consumer Arbitration Rules (collectively,
the ÒAAA RulesÓ), as modified by this Arbitration Agreement. For information on the AAA, please visit its
website, http://www.adr.org. Information about the AAA Rules and fees for consumer disputes can be
found at the AAAÕs consumer arbitration page, https://www.adr.org/consumer. If there is any inconsistency
between any term of the AAA Rules and any term of this Arbitration Agreement, the applicable terms of
this Arbitration Agreement will control unless the arbitrator determines that the application of the
inconsistent Arbitration Agreement terms would not result in a fundamentally fair arbitration. The arbitrator
must also follow the provisions of these Terms of Service as a court would. All issues are for the arbitrator
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should be sent to Carrot Cart, Inc, PO Box 780 Abingdon, MD 21009, United
ACTIVE/113288448.11
to decide, including issues relating to the scope, enforceability, and arbitrability of this Arbitration
Agreement. Although arbitration proceedings are usually simpler and more streamlined than trials and
other judicial proceedings, the arbitrator can award the same damages and relief on an individual basis
that a court can award to an individual under these Terms of Service and applicable law. Decisions by the
arbitrator are enforceable in court and may be overturned by a court only for very limited reasons.
Unless Carrot and you agree otherwise, any arbitration hearings will take place in a reasonably
convenient location for both parties with due consideration of their ability to travel and other pertinent
circumstances. If the parties are unable to agree on a location, the determination will be made by AAA. If
your claim is for $10,000 or less, Carrot agrees that you may choose whether the arbitration will be
conducted solely on the basis of documents submitted to the arbitrator, through a telephonic hearing, or
by an in-person hearing as established by the AAA Rules. If your claim exceeds $10,000, the right to a
hearing will be determined by the AAA Rules. Regardless of the manner in which the arbitration is
conducted, the arbitrator will issue a reasoned written decision sufficient to explain the essential findings
and conclusions on which the award is based.
e.
Costs of Arbitration
Payment of all filing, administration, and arbitrator fees (collectively, the ÒArbitration FeesÓ) will be
governed by the AAA Rules, unless otherwise provided in this Arbitration Agreement. If the value of the
relief sought is $75,000 or less, at your request, Carrot will pay all Arbitration Fees. If the value of relief
sought is more than $75,000 and you are able to demonstrate to the arbitrator that you are economically
unable to pay your portion of the Arbitration Fees or if the arbitrator otherwise determines for any reason
that you should not be required to pay your portion of the Arbitration Fees, Carrot will pay your portion of
such fees. In addition, if you demonstrate to the arbitrator that the costs of arbitration will be prohibitive as
compared to the costs of litigation, Carrot will pay as much of the Arbitration Fees as the arbitrator deems
necessary to prevent the arbitration from being cost-prohibitive. Any payment of attorneysÕ fees will be
governed by the AAA Rules.
f.
Confidentiality
All aspects of the arbitration proceeding, and any ruling, decision, or award by the arbitrator, will be strictly
confidential for the benefit of all parties.
g.
Severability
If a court or the arbitrator decides that any term or provision of this Arbitration Agreement (other than the
subsection (b) above titled ÒProhibition of Class and Representative Actions and Non-Individualized
ReliefÓ above) is invalid or unenforceable, the parties agree to replace such term or provision with a term
or provision that is valid and enforceable and that comes closest to expressing the intention of the invalid
or unenforceable term or provision, and this Arbitration Agreement will be enforceable as so modified. If a
court or the arbitrator decides that any of the provisions of subsection (b) above titled ÒProhibition of Class
and Representative Actions and Non-Individualized ReliefÓ are invalid or unenforceable, then the entirety
of this Arbitration Agreement will be null and void, unless such provisions are deemed to be invalid or
unenforceable solely with respect to claims for public injunctive relief. The remainder of these Terms of
Service will continue to apply.
h.
Future Changes to Arbitration Agreement
Notwithstanding any provision in these Terms of Service to the contrary, Carrot agrees that if it makes any
future change to this Arbitration Agreement (other than a change to the Notice Address) while you are a
user of the Service, you may reject any such change by sending Carrot written notice within thirty (30)
calendar days of the change to the Notice Address provided above. By rejecting any future change, you
are agreeing that you will arbitrate any dispute between us in accordance with the language of this
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Arbitration Agreement as of the date you first accepted these Terms of Service (or accepted any
subsequent changes to these Terms of Service).
Termination
You agree that Carrot, in its sole discretion, may suspend or terminate your account (or any part thereof)
or use of the Service and remove and discard any content within the Service, for any reason, including for
lack of use or if Carrot believes that you have violated or acted inconsistently with the letter or spirit of
these Terms of Service. Any suspected fraudulent, abusive, or illegal activity that may be grounds for
termination of your use of the Service, may be referred to appropriate law enforcement authorities. Carrot
may also in its sole discretion and at any time discontinue providing the Service, or any part thereof, with
or without notice. You agree that any termination of your access to the Service under any provision of
these Terms of Service may be effected without prior notice, and acknowledge and agree that Carrot may
immediately deactivate or delete your account and all related information and files in your account and/or
bar any further access to such files or the Service. Further, you agree that Carrot will not be liable to you
or any third party for any termination of your access to the Service.
User Disputes
You agree that you are solely responsible for your interactions with any other user in connection with the
Service, and Carrot will have no liability or responsibility with respect thereto. Carrot reserves the right,
but has no obligation, to become involved in any way with disputes between you and any other user of
the Service.
General
These Terms of Service (together with the terms incorporated by reference herein) constitute the entire
agreement between you and Carrot governing your access and use of the Service, and supersede any
prior agreements between you and Carrot with respect to the Service. You also may be subject to
additional terms and conditions that may apply when you use Third-Party Services, third-party content or
third-party software. These Terms of Service will be governed by the laws of the State of Delaware
without regard to its conflict of law provisions. With respect to any disputes or claims not subject to
arbitration, as set forth above, you and Carrot submit to the personal and exclusive jurisdiction of the
state and federal courts located within Annapolis, Maryland. The failure of Carrot to exercise or enforce
any right or provision of these Terms of Service will not constitute a waiver of such right or provision. If
any provision of these Terms of Service is found by a court of competent jurisdiction to be invalid, the
parties nevertheless agree that the court should endeavor to give effect to the partiesÕ intentions as
reflected in the provision, and the other provisions of these Terms of Service remain in full force and
effect. You agree that regardless of any statute or law to the contrary, any claim or cause of action arising
out of or related to use of the Service or these Terms of Service must be filed within one (1) year after
such claim or cause of action arose or be forever barred. A printed version of these Terms of Service and
of any notice given in electronic form will be admissible in judicial or administrative proceedings based
upon or relating to these Terms of Service to the same extent and subject to the same conditions as other
business documents and records originally generated and maintained in printed form. You may not assign
these Terms of Service without the prior written consent of Carrot, but Carrot may assign or transfer these
Terms of Service, in whole or in part, without restriction. The section titles in these Terms of Service are
for convenience only and have no legal or contractual effect. As used in these Terms of Service, the
words ÒincludeÓ and Òincluding,Ó and variations thereof, will not be deemed to be terms of limitation, but
rather will be deemed to be followed by the words Òwithout limitation.Ó Notices to you may be made via
either email or regular mail. The Service may also provide notices to you of changes to these Terms of
Service or other matters by displaying notices or links to notices generally on the Service. Carrot will not
be in default hereunder by reason of any failure or delay in the performance of its obligations where such
failure or delay is due to civil disturbances, riot, epidemic, hostilities, war, terrorist attack, embargo, natural
disaster, acts of God, flood, fire, sabotage, fluctuations or unavailability of electrical power, network
13
access or equipment, or any other circumstances or causes beyond CarrotÕs reasonable control.
Notice for California Users
Under California Civil Code Section 1789.3, users of the Service from California are entitled to the
following specific consumer rights notice: The Complaint Assistance Unit of the Division of Consumer
Services of the California Department of Consumer Affairs may be contacted (a) via email at
dca@dca.ca.gov; (b) in writing at: Department of Consumer Affairs, Consumer Information Division, 1625
North Market Blvd., Suite N 112, Sacramento, CA 95834; or (c) by telephone at (800) 952-5210 or (800)
326-2297 (TDD). Sacramento-area consumers may call (916) 445-1254 or (916) 928-1227 (TDD). You
United States; or by telephone at 760.846.3909.
U.S. Government Restricted Rights
The Service is made available to the U.S. government with ÒRESTRICTED RIGHTS.Ó Use, duplication, or
disclosure by the U.S. government is subject to the restrictions contained in 48 CFR 52.227-19 and 48
CFR 252.227-7013 et seq. or its successor. Access or use of the Service (including the Software) by the
U.S. government constitutes acknowledgement of our proprietary rights in the Service (including the
Software).
Questions? Concerns? Suggestions?
States or legal@addtocarrot.com to report any violations of these Terms of Service or to pose any
questions regarding these Terms of Service or the Service.
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WEBSITE DISCLAIMER
The information provided by Carrot Cart Inc. ("we," "us," or "our") on dupe.com (the "Site") and
our mobile application is for general informational purposes only. All information on the Site and
our mobile application is provided in good faith, however we make no representation or warranty
of any kind, express or implied, regarding the accuracy, adequacy, validity, reliability, availability,
or completeness of any information on the Site or our mobile application. UNDER NO
CIRCUMSTANCE SHALL WE HAVE ANY LIABILITY TO YOU FOR ANY LOSS OR DAMAGE
OF ANY KIND INCURRED AS A RESULT OF THE USE OF THE SITE OR OUR MOBILE
APPLICATION OR RELIANCE ON ANY INFORMATION PROVIDED ON THE SITE AND OUR
MOBILE APPLICATION. YOUR USE OF THE SITE AND OUR MOBILE APPLICATION AND
YOUR RELIANCE ON ANY INFORMATION ON THE SITE AND OUR MOBILE APPLICATION
IS SOLELY AT YOUR OWN RISK.
EXTERNAL LINKS DISCLAIMER
The Site and our mobile application may contain (or you may be sent through the Site or our
mobile application) links to other websites or content belonging to or originating from third
parties or links to websites and features in banners or other advertising. Such external links are
not investigated, monitored, or checked for accuracy, adequacy, validity, reliability, availability, or
completeness by us.
may contact us in writing at Carrot Cart, Inc, PO Box 780 Abingdon, MD 21009,
Please contact us at Carrot Cart, Inc, PO Box 780 Abingdon, MD 21009, United
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WE DO NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR
THE ACCURACY OR RELIABILITY OF ANY INFORMATION OFFERED BY THIRD-PARTY
WEBSITES LINKED THROUGH THE SITE OR ANY WEBSITE OR FEATURE LINKED IN
ANY BANNER OR OTHER ADVERTISING. WE WILL NOT BE A PARTY TO OR IN ANY
WAY BE RESPONSIBLE FOR MONITORING ANY TRANSACTION BETWEEN YOU AND
THIRD-PARTY PROVIDERS OF PRODUCTS OR SERVICES.
AFFILIATES DISCLAIMER
The Site and our mobile application may contain links to affiliate websites, and we receive an
affiliate commission for any purchases made by you on the affiliate website using such links.
Our affiliates include but may not be limited to the following: • AvantLink • Awin (Affiliate
Window) • CJ Affiliate by Conversant • eBay Partner Network • FlexOffers • ShareASale •
Rakuten Affiliate Network
We are a participant in the Amazon Services LLC Associates Program, an affiliate
advertising program designed to provide a means for us to earn advertising fees by linking to
Amazon.com and affiliated websites.